FAQ's

Q: How do I order?
A: Please visit the How To Order navigation page.

Q: What is your cancellation policy?
A: Things happen! Please Contact Leah ASAP if you need to cancel and she will process a refund.

Q: Where do I pick up?
A: At Leah's bakery in Cascade. Please visit the How To Order page for more pick up details. After you check out and pay, you will get a confirmation email with address and pick up information.

Q: What time is best for pick-up? Do you deliver?
A: preferred pick up times are Monday through Friday 3 PM to 5 PM and Saturday mornings 8:30AM to 10 AM. However, life is busy so if you need to request a special pick up time, Leah will do her best to accommodate. 

Q: What forms of payment do you accept?
A: please pay through Shopify with a debit or credit card at the time of check out. If you prefer to not pay with a card, please reach out to Leah and the two of you can figure out a better payment option.

Q: Are you a licensed bakery?
A: Yes, Leah's Sweet Dreams Bakery is fully licensed & food safe certified by the state of Wisconsin and ServSafe.

Q: Do you do weddings?
A: Yes! Please refer to the Wedding tab on Leah's website for more information.

Q: Do you offer Gluten Free, Vegan or Dairy Free?
A: Gluten free, Yes! Available upon request. Vegan and Dairy Free, unfortunately not at this time.

Q: Do your products need to be refrigerated? If so, how long? And how long do they stay fresh?
A: Cakesicles do not require refrigeration. However, please enjoy for up to 7 days after picking up your order, otherwise you can freeze them for a later date! Cupcakes and cakes should  be refrigerated after you pick up your order, but should be taken out of the fridge at room temperature at least one hour before enjoying! Cakes and cupcakes stay fresh for 5 days after picking up your order.